Privacy Policy

• Your questions. Text you type, or speech you record, on the Ask page. These can describe sensitive personal situations.
• Voice audio. Only if you use the microphone. It is turned into text so you can review it before sending.
• Account details for clients. Name, mobile number and preferred language.
• Account details for advocates. Name, mobile number, email, Bar Council, enrolment number and year, city, practice areas, languages, indicative fee, consultation modes and a password (kept as a hash, never as plain text).
• Calendar entries that an advocate adds to their dashboard.
• Documents you add to your document vault, with their names, categories and notes.
• A language cookie (nl_lang) that remembers whether you chose Hindi or English.
• Request counters. To stop abuse, the server counts requests per hour against a session identifier or your IP address.

In this preview, sign-up and sign-in are a demonstration. Account details, advocate profiles, calendar entries and vault documents are saved only in your own browser’s storage. They are not sent to NyayLink servers, and they are visible only on the device and browser where you created them. Mobile verification codes are also a demonstration and no SMS is sent.

Clearing your browser data deletes these records. Signing out does not. Anyone who can use your browser may be able to see them.

NyayLink does not store your questions, your conversation or your recordings. The conversation exists in your browser tab and is gone when you close or refresh the page.

To answer you, the text has to be processed by outside services that act for NyayLink:

• Reply generation: Groq, Cerebras, Google (Gemini) and OpenRouter. We use one at a time and may switch between them.
• Speech to text: Groq or Sarvam receives your recorded audio.
• Text to speech: Microsoft Azure or Sarvam receives the text of a reply you ask to hear.

These providers handle data under their own terms. Some may keep it briefly to prevent abuse, and some may use it to improve their models. Their servers may be outside India.

Before text goes to a provider that may use data to improve its models, NyayLink automatically replaces phone numbers, email addresses, Aadhaar and PAN numbers, vehicle numbers, PIN codes and common address patterns with placeholders. This automatic step is not perfect. Please do not type anything you would not want a third party to see.

NyayLink gives general legal information. Do not enter passwords, bank details or identity document numbers.

• To answer your question and show a summary of your situation.
• To create and run your account, and to list advocates in the directory.
• To keep the service working and to limit abuse.
• To remember your language choice.

We do not sell personal data, and we do not use it for advertising.

We process your data on the basis of your consent. You give it when you sign up or when you use the Ask page after reading this notice. You can withdraw consent at any time by stopping use of the service, deleting your browser data, or writing to the grievance officer below. Withdrawing does not affect processing done before you withdrew.

• Questions, conversations and recordings: not kept by NyayLink.
• Account data in your browser: until you delete it.
• Request counters: kept only briefly, and they do not contain the content of your questions.

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• know what personal data is processed and get a summary of it;
• ask for your data to be corrected, completed or erased;
• have your grievance heard and resolved;
• nominate another person to exercise these rights if you die or become unable to do so.

To use any of these rights, write to the grievance officer below and tell us what you want and which account or phone number it concerns.

NyayLink is meant for people aged 18 and over. If you are under 18, please use it only with a parent or guardian, who must give consent for you. We do not knowingly collect a child’s data and we do not track or profile children.

We use encrypted connections, we do not store your questions, and passwords are kept only as hashes. No system is completely secure, and in this preview the account data kept in your browser is only as safe as your device.

We will acknowledge your request and reply within the time the law allows. If you are not satisfied with our reply, you may complain to the Data Protection Board of India once it is operating.

When NyayLink moves beyond this preview, for example by storing accounts on a server, this notice will be updated before that happens. The date at the top shows when it last changed.